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How to Avoid Legal Problems in Your Internet Business
If you own and/or operate
an Internet business, you are required by law to comply
with established laws, codes, and regulations. Being
unaware of any of these laws is not considered a satisfactory
alibi. In the eyes of the government, just because you
didn't purposely break any laws doesn't mean you are
innocent.
You should place links to your business
and legal notices on every one of your web pages. You
business notices would be comprised of your Contact
Information and About Us data. You may also wish to
include a link to a FAQ page and another to your Affiliate
Program if you have one. Your legal notices should consist
of your Copyright information, your Privacy Policy,
your Terms of Service, your Disclaimer, and if applicable,
an Earnings Disclaimer.
To get an idea of how to word these
notices, look over the legal data on several of your
competitor's websites. Do not copy any of these verbatim
as this would be considered copyright infringement.
You may want to purchase a software package that will
generate the required notices. Also available are free
online generators for some of these notices.
BUSINESS NOTICES
ABOUT US: Create a page about you and/
or your company. Include your name, the name of your
company, your picture, and a short biography. If you
have any partners, add the same for each of them. If
appropriate, include a likeness of your company's building.
This could be a drawing or a photograph.
CONTACT US: You need to include a page
with your contact information. The minimum data this
should have is a contact email address. If your business
is physically located somewhere other than your home,
include the address and your business phone number.
If you work out of you home, you may not want to include
your physical address or personal phone number for safety
reasons.
FAQ: Include a link to a FAQ page. You
may be able to lower the number of emails sent to you
if you have a FAQ page readily accessible. Encourage
your visitors to check your FAQs before sending you
an email.
AFFILIATE: If you have an affiliate
program, include a page where potential partners can
get more information. Describe your program, state what
an affiliate can expect in terms of support, explain
your payment terms and include any other relative details.
Your affiliate page should also state your Anti-Spam
policy and what actions you will take if this policy
is violated.
LEGAL NOTICES
COPYRIGHT: Include your copyright information
at the bottom of each page of your website. Your copyright
statement should include the word Copyright as well
as the copyright symbol. You should also include the
clause: All Right Reserved. If you sell products or
services worldwide, use the clause: All Rights Reserved
Worldwide.
DISCLAIMER: A disclaimer should state
the extent to which individuals may use the data on
your website. It should state your lack of liability
for any damages sustained by a visitor using or downloading
any data on your website. Include a cautionary statement
concerning potential viruses, Trojans, worms, spyware,
etc. that may be present in any material downloaded
from the Internet. You might also want to state that
your visitor should consult an attorney, accountant
and/ or a medical authority before using any information
on or downloaded from your site.
EARNINGS DISCLAIMER: If you've included
statements about potential earnings achievable by using
the information on your website, include an earnings
disclaimer. This should say something to the effect
that you can't guarantee results, that the statements
made were used primarily as examples, and that not everyone
will get the same results. NEVER state that a person
WILL make X amount of dollars in X amount of time as
you may encounter legal problems if you do so.
PRIVACY POLICY: Include a privacy policy
if you gather any information from your visitor even
if it's only your visitor's name and email address for
a newsletter subscription. This policy should spell
out exactly why you are gathering certain information
and how you will use that information. Always tell your
visitor if the information will be shared with a third
party or not.
TERMS OF SERVICE: A Terms of Service
notice should advise your visitor of the terms for using
your site and state who is legally allowed to use your
site. You should always include an age statement. In
the US, anyone under 13 years of age needs parental
consent to use any website while in other countries,
the minimum age is 18. If you include any adult information
and/ or images be sure to state so and also state the
the site is not usable by anyone under the age of 18
no matter what country they reside in.
In order to protect your business and
all the effort you've put into building it, you need
to be aware of the rules and regulations that control
advertising. If you conduct any Internet business in
the US, go to http://www.ftc.gov/bcp/conline/pubs/buspubs/dotcom/index.html
for FTC (Federal Trade Commission) requirements. Failure
to follow these requirements may result in fines and/
or incarceration.
If you use email marketing in your Internet
business, in every email you send out you must include
your physical address as well as some way for your subscriber
to opt out of your list. You can find links to rules
and acts as well as press releases and public comments
about spam at: http://www.ftc.gov/bcp/conline/edcams/spam/rules.htm.
If you would like an overview of the
Can-Spam Act and the requirements for commercial emailers,
go to: http://www.ftc.gov/bcp/conline/edcams/spam/business.htm.
You will find information and requirements concerning
unsubscribe options on the same page.
To help prevent legal problems, include
the required legal notices on your website, don't make
any dishonest, deceitful or false statements about your
product or service and follow the Can-Spam Act. While
there is no guarantee that you'll never have any legal
problems, incorporating these in your Internet marketing
will significantly reduce your chances of ever encountering
any.
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